Submit a Claim
Submitting a Pothole Claim
When making a claim against the Town for pothole damages, it is important to note that the Town will not be responsible for property damage if it has met the Provincial “Minimum Maintenance Standards for Municipal Highways” (MMS). Ontario Regulation 366/18: MINIMUM MAINTENANCE STANDARDS FOR MUNICIPAL HIGHWAYS.
You are required to submit your claim within 10 days of the date of the incident.
What if your claim is denied?
If records show that MMS service levels were met, your claim will be denied. The Town will outline the results of the investigation in a letter and provide you with the report that justifies the denial.
It is important to know that the majority of property damage claims made against the Town of Bracebridge are denied as the Town regularly meets or exceeds the standard levels of service.
Contact Us
Town of Bracebridge
1000 Taylor Court
Bracebridge, ON P1L 1R6
Phone: (705) 645 5264